Taking theRadian6 Webinar Training and Appling it to Real Search

One of the questions we get often and something we fiercely recommend to everyone whether they become our clients or not, is that they must monitor the social media sphere to see what people are saying.

Now at Dragon Search are we pretty uniquely blessed, that we can still assign a real person to every account and because we are so hands on, we can have a human based monitoring in place. It’s not perfect, but it does allow us to not only keep an eye on everything, but gives us those unique opportunities to respond and engage in the conversations for a complete online marketing social strategy .

Still, we know that as both DSM and the medium of social media grows, that our human touch will not be able to keep up with real time and so we have spent considerable time looking at the various monitoring tools. Generally, the industry has declared the proven winner: Radian6 as the most comprehensive monitoring tool about.

Radian 6 Webinars for Training

Now, I have usually prided myself in being able to figure out most programs through simple trial and error. I like being self taught. However, despite being the best monitoring tool on the market, I had to admit and realize that whoever worked on the programming and usability of Radain6 does not share the same logic as myself. That’s not to say that they are wrong, but I could not figure out how to navigate the inner workings on my own, so I have registered and sat through a training webinar today.

Hence, before I forget what my notes mean, I am determined to play within the dashboard that confuses me and get a handle on this tool.  As with all things I test, I use my very familiar “litmus” and return to the world that I know best; adoption issues on the web. (more…)