Archive for the ‘Online Reputation Management’ Category

Internet Reputation Management Is Easier Than You Will Probably Admit

December 16th, 2009 by Andrew

Protect Your Internet Reputation In One Easy, Magical Step

Scour the web for information on Internet reputation management. Go ahead…scour. I’ll wait.

Chances are, most of what you find is lessons, tips, tricks, methods, ways and schemes to keep your digital nose clean and protect your Internet reputation. It’s all wrong. Most of what you will find are a range of approaches akin to business crisis management tactics – address immediately, suppress immediately, drown the crisis with misdirection, mask it with spin. It’s all wrong because these are all things you do after your Internet reputation takes a hit.

The best reputation management happens waaaay before the first poor review or the first snarky hit you take on Facebook. In other words, the most effective Internet reputation management strategy you have is the one that gathers dust on the shelf. (more…)

Overcoming negative listings in Google

March 26th, 2008 by Ric Dragon

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Every so often, I encounter a business that has gotten some negative press on the web.  And sometimes, it really is undeserved.  Take, for example, the legal firm that once had a client sue them for supposedly overbilling time.  The case was thrown out as having no merit, but the mentions of it on the web remained. And because this client didn’t have a lot of mentions out there on the web, the negative posts were the top things to come up in Google.  Ouch.

 So, how do we overcome those negative listings?  We can’t get them OFF of the web… they are there to stay.  And if we reply to the posts, that just gives them more back links, and thus helps to insure their high ranking.

 No, what we did was to help insure that there were many pieces of content out there on the web on credible sites, all mentioning the client’s name.  Then, we did a bit of back-linking to those posts in various places, to help insure that they would rise in the SE’s. 

I requires a bit of effort, but it can pay off.